Yes. You can add a personal message during checkout. I will handwrite it on a note card and include it inside the box.

No pricing information or receipt is placed inside the care package. Your order confirmation and receipt are sent to the email address used at checkout.

Every effort is made to include the items shown or listed on the product page.

Occasionally, an item may become unavailable or its packaging may change. When necessary, CarePaks 101 may substitute a similar item of equal or greater value while maintaining the overall theme and quality of the care package.

Available dietary options will be identified in the product description when applicable. Please review the description and individual product packaging carefully before the items are consumed.

CarePaks 101 cannot guarantee that any care package is completely free from a particular allergen. Products may be manufactured or packaged in facilities that process peanuts, tree nuts, milk, wheat, soy, eggs, and other common allergens. Cross-contact is possible, and ingredients or manufacturing practices may change.

Please read the full Allergen Information page before ordering. If the recipient has a severe or life-threatening allergy, a CarePaks 101 care package may not be appropriate.

Most orders are processed within 1–2 business days and shipped from Dayton, Ohio through USPS or UPS. Business days do not include weekends or holidays.

Seasonal pre-orders and products with scheduled shipping dates will follow the timeframe listed on the product page.

Order early for the best selection and the greatest flexibility with delivery timing. Seasonal products and limited quantities may sell out.

Carrier delivery times and campus mailroom processing vary. Check the product page carefully and review your student’s academic calendar before ordering.

Seasonal care packages may be offered for pre-order or shipped during a scheduled window.

Exact delivery dates cannot be guaranteed. Carrier delivery times, weather, holidays, and campus mailroom processing can all affect when a package reaches your student.

If timing matters for a birthday, finals, or holiday, order early and review the processing or scheduled shipping information on the product page.

CarePaks 101 currently ships to addresses within the contiguous United States and Washington, D.C.

Shipping rates are calculated at checkout based on the destination, package weight, and available carrier services.

We occasionally offer shipping promotions. Join the CarePaks 101 email list to receive updates.

Yes. Many colleges route packages through a central campus mailroom or package center.

Before ordering, review the school’s current package-addressing instructions. Be sure to include your student’s full name and any required student ID, mailbox number, mail stop, residence hall, or room information.

Each shipping address requires a separate order.

A carrier’s delivery scan may mean that the package has reached the campus mailroom or package center. The school may still need time to log the package and notify your student.

Ask your student to:

• Check their campus email, text messages, or package app
• Confirm that they are checking the correct mailroom or package center
• Bring any required student ID when picking up the package
• Allow additional time for the school to process the delivery

If the package still cannot be located, email hello@carepaks101.com for assistance.

Orders begin processing soon after they are submitted and cannot be changed or cancelled once processing has begun.

If you notice an error immediately after ordering, email hello@carepaks101.com as soon as possible. Changes cannot be guaranteed.

Seasonal pre-orders are final and cannot be cancelled or changed after purchase. Please review the product page and scheduled shipping information carefully before ordering.

Due to the perishable nature of many of our products, all sales are final. CarePaks 101 does not accept returns or exchanges.

If an order arrives damaged, contains an incorrect item, or is missing an item, please contact hello@carepaks101.comwithin five calendar days of the carrier’s recorded delivery date.

Include your order number, a description of the problem, and photos of the shipping box, shipping label, packaging, and affected items.

Please review the full Refund and Return Policy for additional information.

Custom and bulk orders may be available for groups, teams, student organizations, birthdays, finals, bid day, and other special occasions.

Email hello@carepaks101.com with the quantity, desired timing, and occasion. I will let you know what may be available.

Yes! CarePaks 101 began by helping recruiters connect with interns through care packages.

Care packages may be available for intern onboarding, employee appreciation, campus recruiting, and other corporate programs. Email hello@carepaks101.com with your estimated quantity, timing, and program details.